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Privacy Policy

Privacy Policy

Effective Date: November 22, 2023

This Privacy Notice applies to the personal information collected in connection with MVA.wine, including through the MVA.wine website www.MVA.wine (the “Site”) and the MVA mobile applications (the “Apps”. The Site and the Apps are operated by MXR Holdings LLC (“MXR”), its affiliates and its subsidiaries (“MXR”), to offer MVA.wine and the Apps (collectively, "we", "us", "our"). The Privacy Notice describes the types of personal information we may collect, how we may use the information, with whom we may share it, and the choices available to you regarding our use of the information. We also describe the measures we take to safeguard your personal information and how you can contact us about our privacy practices. This Site is directed solely to consumers in the United States.

  • Information We Obtain
    • Information We Obtain By Automated Means
  • How We Use The Information We Obtain
    • Third-Party Analytics
    • Interest-Based Advertising
  • Information We Share
  • Your Rights And Choices
  • How We Protect Personal Information
  • Children's Privacy
  • Other Online Services And Third-Party Features
  • Updates To Our Privacy Notice
  • How To Contact Us

INFORMATION WE OBTAIN

When you visit our Site or otherwise contact us, we may obtain certain personal information about you, including:

  • contact information, such as your name, email address, billing and shipping address, and telephone number; date of birth;
  • date of birth;
  • information associated with your MVA.wine account, including username, account number, and password;
  • if enabled, information associated with the "My Account" feature of your MVA.wine account, including order history, status of pending orders, favorite products, preferences;
  • payment card information, including card number, expiration date, and security code;
  • audio recordings of our calls with you; and
  • other personal information you provide to us, including through your communications with us.

Depending on the activity, some of the personal information we collect is required and some is provided by you voluntarily. If you do not provide the required information for a particular activity, you may not be permitted to engage in that activity. For example, you must provide age-related information to use our Site or order products.

Information We Obtain by Automated Means

When you visit our Site or interact with emails we send to you, we may obtain certain information by automated means, such as cookies, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server.

We may use these automated technologies on our Site and in our emails to you to collect information about your device, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices you use to connect to our Site, web browser characteristics, operating system, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our Site. These technologies help us (1) remember your information so you do not have to re-enter it; (2) track and understand how you use and interact with our Site and our email communications; (3) tailor our Site around your preferences; (4) measure the usability of our Site and the effectiveness of our communications; and (5) otherwise manage and enhance our Site and services, and help ensure they are working properly.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

Our Site is not designed to respond to “do not track” signals from browsers.

HOW WE USE THE INFORMATION WE OBTAIN

We may use your personal information to:

  • register you for a MVA.wine membership;
  • establish and manage your MVA.wine account and provide access to our Site;
  • verify your age;
  • create a shopping cart, process and fulfill your orders from wineries or retailers for products and services, and keep you informed about the status of your orders;
  • provide you with customer service;
  • respond to your inquiries and requests;
  • update, supplement and maintain the completeness and accuracy of the information we keep about you;
  • send you newsletters and promotional materials about MVA.wine and third-party products and services;
  • administer your participation in surveys;
  • manage your communication preferences;
  • protect against and prevent fraud, unauthorized transactions, claims and other liabilities;
  • contact you with respect to your use of our Site, changes to this Privacy Notice, or changes to other policies or terms of service;
  • operate, evaluate and improve our Site and services (including managing our Site; enhancing and improving our Site and services; managing our communications; analyzing our Site and services; performing data analytics; and performing accounting, auditing and other internal functions); and
  • comply with and enforce applicable legal requirements, industry standards, and our policies and terms.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Third-Party Analytics

We may use third-party analytics services on our Site. The information we obtain through our Site may be disclosed to or collected directly by these services. To learn more about GoogleAnalytics, please visit https://www.google.com/policies/privacy/partners/.

Interest-Based Advertising

Through our Site, we may obtain information about your online activities to provide you with advertising about goods or services tailored to your interests. You may see our ads on other websites because we use third-party ad services. Through such ad services, we can tailor our messaging to users considering demographic data, users’ inferred interests and browsing context.

These services track your online activities over time and across multiple websites by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. The ad services use this information to show you ads that may be tailored to your individual interests, to track your browsers or devices across multiple websites, and to build a profile of your online browsing activities. The information ad services may collect includes data about your visits to websites that participate in the online ad ecosystem, such as the pages or ads viewed and the actions taken on the websites. This data collection takes place both on our Site and on third-party websites that participate in the online ad ecosystem. This process also helps us track the effectiveness of our marketing efforts.

To learn how to opt out of interest-based advertising, please visit http://www.aboutads.info/choices and http://www.networkadvertising.org/choices/.

INFORMATION WE SHARE

MXR may share certain information we obtain about you through MVA.wine with each other and with our affiliates and subsidiaries. We also may share certain information we obtain about you through MVA.wine with wineries and retailers with which we work to enable you to order products and for the wineries and retailers to fulfill such orders. We further may share the information we obtain about you with service providers and other entities to perform certain services on our behalf. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

In addition, we may disclose personal information (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; or (5) in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any personal information we have about you in the event we sell or transfer (or contemplate the sale or transfer of) all or a portion of our business or assets (including in the event of a merger, consolidation, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

YOUR RIGHTS AND CHOICES

We offer you certain choices regarding the personal information we collect from you in connection with MVA.wine. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as indicated in the “Contact Us” section of this Privacy Notice. You can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails or contacting us as specified in the “How To Contact Us” section below. We will apply your preferences going forward. Please allow up to ten (10) business days for changes to take place. During that time, you may continue to receive such communications from us that were already in process.

You also may view and update the personal information that you provide to us to create your MVA.wine account. The information will be available to view and update by visiting the Site and entering your MVA.wine account log-in information. If you choose not to create a MVA.wine account and instead place orders through the Site as a guest, you may view or update your personal information by contacting us as indicated in the “Contact Us” section of this Privacy Notice.

If you are a California consumer, for more information about your privacy rights, please see the section of this Privacy Notice called California Consumer Privacy Statement

HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

CHILDREN’S PRIVACY

Our Site is directed to adults of legal drinking age. We do not knowingly collect personal information online from children under the age of 13.

OTHER ONLINE SERVICES AND THIRD-PARTY FEATURES

For your convenience and information, our Site may provide links to other websites or offer features provided by other online services. For example, we may permit you to log in to your MVA.wine account via social networks. These third-party websites and online services may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked third-party website or online service is not owned or controlled by us, we are not responsible for these third parties’ information practices.

UPDATES TO OUR PRIVACY NOTICE

This Privacy Notice may be updated periodically and to reflect changes in our personal information practices. We will indicate at the top of the Privacy Notice when it was most recently updated.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Notice, please email us at Service@MVA.wine or by phone at 1-877-222-8888. You also may write to:

MXR Holdings LLC
Attn: Customer Service
94 9th Street, #232
Brooklyn, NY 11215

 

CALIFORNIA CONSUMER PRIVACY STATEMENT

Last Updated: November 22, 2023
This California Consumer Privacy Statement (“Statement”) supplements the MVA.wine Privacy Notice. It applies solely to California consumers and addresses personal information we collect online and offline. This Statement does not apply to our personnel or job applicants.

This Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).

1. Notice of Collection and Use of Personal Information

We may collect (and may have collected during the 12-month period prior to the effective date of this Statement) the following categories of personal information about you:

  • Identifiers: identifiers such as a real name, postal address (including billing and shipping address), unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, and other similar identifiers
  • Additional Data Subject to Cal. Civ. Code § 1798.80: credit card number and debit card number
  • Protected Classifications: characteristics of protected classifications under California or federal law, such as age and/or birthdate
  • Commercial Information: commercial information, including records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
  • Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our Site, other websites, or advertisements
  • Geolocation Data
  • Sensory Information: audio recordings of our telephone conversations with you, electronic, and similar information
  • Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences and characteristics, particularly as they relate to our product offerings.

We may use (and may have used during the 12-month period prior to the effective date of this Statement) your personal information for the purposes described in the MVA.wine Privacy Notice and for the following business purposes specified in the CCPA:

  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services
  • Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance
  • Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Debugging to identify and repair errors that impair existing intended functionality
  • Undertaking internal research for technological development and demonstration
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

2. Sources of Personal Information

During the 12-month period prior to the effective date of this Statement, we may have obtained personal information about you from the following categories of sources:

  • Directly from you, such as when you create an account or make a purchase through our Site
  • Your devices, such as when you visit our Site
  • Vendors who provide services on our behalf
  • Our joint marketing partners
  • Online advertising services and advertising networks
  • Data analytics providers
  • Government entities
  • Operating systems and platforms
  • Social networks
  • Data brokers
  • Other third parties

3. Sale of Personal Information

We may allow certain third parties (such as online advertising services) to collect your personal information via automated technologies on our Site in exchange for non-monetary consideration. We may share the categories of personal information listed below for online advertisingpurposes. You have the right to opt-out of such disclosures of your information, which may be considered a “sale” under California law.

During the 12-month period prior to the effective date of this Statement, we may have sold the following categories of personal information to the following categories of third parties:

Category of Personal Information Category of Third Party
Identifiers Third parties for their direct marketing purposes
Commercial Information Third parties for their direct marketing purposes
Online Activity Data analytics providers

We do not have actual knowledge that we sell personal information of minors under 16 years of age.

4. Disclosing of Personal Information

During the 12-month period prior to the effective date of this Statement, we may have disclosed personal information about you with the following categories of third parties:

  • Government entities, for legal compliance purposes.

5. California Consumer Privacy Rights

You have certain choices regarding the personal information we obtain about you in connection with MVA.wine, as described below.

Access: You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold about you during the past 12 months.
Deletion: You have the right to request that we delete certain personal information we have collected from you.
Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.
Shine the Light Request: You also may have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties.

How to Submit a Request. To submit an access or deletion request, click here or email us at Service@MVA.wine To submit a Shine the Light request, email us at Service@MVA.wine. To opt out of the sale of your personal information, click on this link: Do Not Sell or Share My Personal Information or email us at Service@MVA.wine. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a request related to your personal information. To submit a request as an authorized agent on behalf of a consumer, email us at Service@MVA.wine and provide us with documentation establishing that you are an authorized agent.

For questions or concerns about our privacy practices, please contact us as described in the Contact Us section of our Privacy Notice.

Verifying Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you have an account with us, we may verify your identity by requiring you to sign in to your account. If you do not have an account with us and you request access to or deletion of your personal information, we may require you to provide any of the following information: your name, email address, billing and shipping address, telephone numbers, or date of birth. In addition, if you do not have an account and you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.

Additional Information. If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.